Privacy Policy
Introduction
Caduceus — Emergency Management. Operational Excellence. Federal Mission Execution. (“Caduceus,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal information. This Privacy Policy explains what information we collect, how we use and share it, the measures we take to protect it, and the choices available to individuals regarding their information. By accessing or using our services, website, mobile applications, or interacting with us (collectively, the “Services”), you agree to this Privacy Policy.
Scope This Privacy Policy applies to personal information collected or processed by Caduceus in the course of providing Services, operating our website, communicating with clients, contractors, suppliers, job applicants, and other business contacts, and during recruitment and employment activities. It does not apply to information collected by third parties through independent sites, services, or tools that may link to or be linked from our Services.
Definitions
“Personal Information” means information that identifies or can reasonably be used to identify an individual, directly or indirectly.
“Sensitive Personal Information” means information that is inherently more private (for example, government-issued identification numbers, health information, biometric data) and is subject to heightened protections.
Information We Collect
We collect Personal Information necessary to deliver Services, fulfill contractual obligations, comply with legal requirements, and improve our operations. Types of information we may collect include:
Contact and identity information: name, title, business address, email, phone number.
Business and professional information: employer, job title, services requested, contract and engagement details.
Transactional and billing information: invoices, payment method details, billing and shipping addresses.
Communications: records of communications and correspondence, including email, phone calls, and messages.
Technical and usage information: IP address, device identifiers, browser type, operating system, pages visited, and analytics data.
Recruitment and employment information: resume, qualifications, employment history, references, background check results, employment authorization, benefits and payroll information.
Sensitive Personal Information only when necessary and permitted by law: government-issued identification numbers, medical or health information, and other sensitive data required for specific services.
How We Collect Information
Directly from you when you provide information through forms, email, phone, or during contracting and employment processes.
Automatically through your use of our Services and website (cookies, log files, analytics).
From third parties and publicly available sources, such as service providers, partners, clients, background check vendors, and credit or identity verification services.
Use of Information
We use Personal Information for the following legitimate business purposes:
To provide, manage, and support our Services, fulfill contracts, and deliver requested products and services.
To communicate with clients, prospective clients, contractors, vendors, and employees.
To process payments, invoices, and manage financial and accounting obligations.
For recruitment, hiring, onboarding, benefits administration, and other employment-related purposes.
To improve and maintain the functionality, security, and performance of our Services and website.
To comply with legal obligations, respond to legal process, enforce our policies, defend legal claims, and prevent fraud or illegal activity.
For business operations, including recordkeeping, audits, data analysis, and internal reporting.
With consent where required by law, for marketing and promotional communications.
Legal Bases for Processing (where applicable)
Where applicable law requires, we rely on one or more of the following legal bases to process Personal Information: contract performance, legitimate interests (business operations, fraud prevention, security, and direct communications), legal compliance, and consent. For employment-related processing, additional lawful bases may apply under local employment laws.
Sharing and Disclosure
We may share Personal Information with:
Service providers and vendors who perform services on our behalf (payment processors, IT and cloud providers, analytics, background checks, legal and accounting services).
Clients, subcontractors, and partners to fulfill contractual obligations.
Government authorities, law enforcement, or regulators when required by law, subpoena, court order, or to respond to legal process.
Professional advisors and insurers for legal, compliance, and insurance needs.
Successors or parties involved in corporate transactions, mergers, acquisitions, or asset sales, subject to confidentiality protections.
With your consent or at your direction.
We require third-party service providers to implement reasonable security measures and restrict use of Personal Information to purposes consistent with our instructions and this Privacy Policy.
Data Retention
We retain Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. Retention periods are determined based on the type of information, the purposes for which it was collected, and applicable legal requirements. When Personal Information is no longer needed, we will securely delete, anonymize,