Governance and Compliance

Caduceus operates under a formal, internationally recognized emergency response governance framework aligned with ISO 22320:2018 Emergency Management standards. Governance is not a supporting function at Caduceus, it is the operational spine that structures how emergency missions are planned, executed, monitored, and continuously improved across FEMA, DHS, HHS, DoD, and VA mission environments.

Unlike vendors that treat compliance as a documentation exercise, Caduceus institutionalizes governance across human capital deployment, logistics execution, clinical operations, and field operations. This governance-first execution model materially strengthens operational discipline, workforce accountability, quality assurance, and mission defensibility in high-risk, high-consequence environments.

Emergency Management Governance (ISO 22320)

We operate under ISO 22320:2018 Emergency Management, one of the most rigorous international standards governing emergency response operations.

ISO 22320 institutionalizes:

  • Command-and-control structures

  • Incident management protocols

  • Operational coordination frameworks

  • Resource management processes

  • Communication and information management

  • Continuous improvement mechanisms

By aligning emergency missions with ISO 22320 governance, Caduceus ensures disciplined operational execution, accountability, and interoperability across FEMA, DHS, HHS, DoD, and VA mission environments.

Quality Management (ISO 9001)

Caduceus operates under ISO 9001:2015 Quality Management standards governing operational planning, service delivery, performance monitoring, corrective action, and continuous improvement.

ISO 9001 institutionalizes:

  • Process standardization

  • Performance measurement

  • Risk management

  • Internal audits

  • Corrective and preventive actions

  • Continuous improvement

This quality governance framework ensures that emergency operations, logistics execution, and human capital deployment are executed consistently, measurably, and defensibly across all mission environments.

Talent Acquisition Governance (CMMI Level 3)

We operate under CMMI Level 3 certification governing talent acquisition, workforce qualification, recruitment workflows, onboarding processes, and workforce lifecycle management.

CMMI Level 3 institutionalizes:

  • Standardized recruiting processes

  • Workforce qualification standards

  • Credentialing and verification workflows

  • Training governance

  • Performance management

  • Continuous improvement

This workforce governance framework ensures that personnel deployed into emergency missions are consistently qualified, vetted, trained, and operationally ready.

Clinical Governance & Credentialing (JC)

Caduceus operates under Joint Commission accreditation governing credentialing, clinical quality assurance, and healthcare governance.

Joint Commission governance institutionalizes:

  • Provider credentialing standards

  • License verification

  • Scope-of-practice governance

  • Clinical performance monitoring

  • Adverse event reporting

  • Continuous clinical improvement

Unlike most emergency response and detention vendors that outsource medical services, Caduceus maintains in-house custodial healthcare capability and Joint Commission–accredited credentialing and clinical governance. We also maintain active medical malpractice insurance coverage, supporting the clinical accountability associated with detainee death reviews, medical compliance inspections, and mortality-adjacent investigations.

Data Governance & Information Security

SBU FOUO PII

Caduceus maintains DHS-alixgned data governance and information security controls supporting the secure handling of Sensitive But Unclassified (SBU), For Official Use Only (FOUO), and Personally Identifiable Information (PII).

Our information security governance framework institutionalizes:

  • Access control and data segmentation

  • Secure data handling protocols

  • Audit logging and monitoring

  • Compliance with DHS information security directives

  • Workforce training on data protection

This data governance posture ensures that mission-critical data supporting DHS, ICE, HHS, and VA operations is handled securely, compliantly, and defensibly.

DHS & ICE Onboarding Governance

Caduceus maintains DHS-aligned onboarding infrastructure supporting ICE and DHS suitability workflows.

This onboarding governance framework includes:

  • Workforce suitability processing

  • Fingerprinting and background screening

  • Credentialing and clearance tracking

  • Training oversight

  • Deployment readiness validation

Caduceus also maintains working relationships with FBI-authorized fingerprinting channelers, enabling rapid initiation and processing of fingerprinting workflows and materially reducing staffing lead times caused by federal background investigation backlogs.

Unified Governance Execution Model

Across FEMA, DHS, HHS, DoD, and VA mission environments, Caduceus executes federal missions under a unified governance framework integrating:

• ISO 22320 Emergency Management
• ISO 9001 Quality Management
• CMMI Level 3 Workforce Governance
• Joint Commission Clinical Governance
• Data security and information governance
• DHS onboarding governance

This unified governance execution model institutionalizes operational discipline, workforce accountability, clinical credibility, data security, and continuous improvement across all mission environments.

Through this governance-first execution posture, Caduceus delivers operationally defensible, clinically credible, and compliance-driven solutions for federal agencies operating in high-risk, high-consequence mission domains.